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Mocht dat in jouw geval toch niet lukken, dan is het mogelijk om jouw geschil aan te melden voor bemiddeling via Stichting WebwinkelKeur via ",{"url":844,"type":837,"children":845},"https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil",[846],{"type":833,"value":844},{"type":833,"value":848},".\n\nVanaf 15 februari 2016 is het voor consumenten in de EU ook mogelijk om klachten aan te melden via het ODR-platform van de Europese Commissie. Dit ODR-platform is te vinden op ",{"url":850,"type":837,"children":851},"http://ec.europa.eu/odr",[852],{"type":833,"value":850},{"type":833,"value":854},". 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